Policies, Rules & Procedures

Cancellation Notices
FCP reserves the right to cancel any program which fails to meet minimum enrollment requirements, so please register early! Deadlines are generally one week prior to the first class unless otherwise noted.

Inclement Weather/Free Programs
When schools are cancelled due to inclement weather, all programs beginning prior to 4:00pm will be cancelled.  Decisions regarding evening programs will be made by 2:00pm.  For free programs you may want to call our office prior to attending as unforeseen cancellations may occur.

Please dial 781-5253 with any questions regarding cancellations or visit the website at:www.town.falmouth.me.us, Parks & Community Programs, Bulletins.  After business hours,  choose option “6” for Parks/FCP.

Refunds
If we cancel/change a course, we will refund or credit you 100% of the class fees. On-line convenience fees are NON-REFUNDABLE.

 **A processing fee ranging from $5.00-$10.00 will be charged for each course from which you withdraw no less than five full business days prior to the start of the program unless otherwise noted.  After this time, you may receive a 50% refund if a replacement can be found (waiting list has priority), the withdrawal does not affect course minimum enrollment, there is an unlimited enrollment or the set date of withdrawal has not passed.

We will credit your account for all refunds under $10.00. If requesting a check for a larger refund, please allow a minimum of two weeks for processing.

We do not give refunds after the start of the second class.

Late Pick-Up Policy
Because FCP requires staff to remain with program participants until they are released to parents/guardians, it is important that your children be picked up promptly.  Therefore, the following policy will be in effect:

A ten minute grace period will be allowed.  A fee of $5 will be charged for each ten minute increment thereafter.  Your cooperation is greatly appreciated.

Course Guidelines
Course guidelines are designed to be appropriate for the enjoyment and safety of all participants.  If an emergency circumstance arises, or if you are dissatisfied with any program, please contact our office as soon as possible.  Concerns will be reviewed on an individual basis.

Our Adult Education/Adult Enrichment classes are reserved for individuals 18 years of age and older who are not currently enrolled in high school, unless otherwise indicated.

Document Name
Description/use
 
Register in person, by mail or use our new online registration system. You may also view facility availablility & make a request to reserve a facility.
14-101 through 14-104
14-121 through 14-122
8-341 through 348