2020.02.10 Council Agenda Item 4

Summary

Presentation and discussion on a proposed Communications Strategic Plan. 

A public comment period will not be included with this item.

ACTION: Council action is not anticipated.

Description

Background:

The Council passed Resolution 130-2019 on May 29, 2019. Developing an improved communication system is a key component of the Resolution. 

In July 2019, the Town of Falmouth mailed a survey to residents regarding communications methods and the best means of imparting information to and receiving feedback from the community. 345 responses have been received and the survey results can be viewed here.

The Council designated the creation of a strategic communications plan a top priority on the 2019-2020 work plan. At the October 16, 2020 Council meeting, Erin Cadigan, Education and Outreach Coordinator, delivered an update on the development of a plan and a report on new communication tools and efforts. She also reviewed the communication survey results.

Current Status:

Erin Cadigan will deliver a presentation (attached) on the proposed Communications Strategic Plan (attached). This is the first presentation of the proposed plan to the Town Council. Staff recommends that the Town Council schedule an opportunity for public comment on the proposed plan at a future Town Council meeting, prior to taking any action on the plan.