Updated June 5, 2020
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GENERAL SAFETY PROCEDURES AT ALL TOWN OFFICES AND FACILITIES
- Most buildings are open by appointment only.
- Appointments should be made only for those transactions that cannot be made remotely or online.
- Only one person is allowed per appointment, unless necessary (i.e., caregivers, required signatories, etc.)
- Social distancing measures and new procedures will be in place at all Town buildings and facilities to regulate the interactions between staff and visitors.
- Visitors should not enter Town offices if exhibiting symptoms of illness.
- Visitors will be required to wear masks.
On June 8, the Clerk’s Office will re-open to the public, without the need for a reservation. Revised hours will be Monday-Thursday, 8:00 am-4:00 pm. The earlier closure time will allow for staff to process the high volume of transactions anticipated upon reopening. Parking may be limited to allow for social distancing. Follow additional signage regarding new safety and social distancing protocols.
Community Development/Planning/Code Enforcement
Because of space constraints on the second floor of Town Hall, the Community Development Department, (Planning and Code Enforcement offices) will reopen on June 15 by appointment only. Inspections are continuing as normal. Virtual inspections may be available in certain instances at the discretion of staff. To schedule an appointment with Code staff, call 699-5310. To schedule an appointment with Planning staff, please contact staff directly. For Planning staff contact information click here.
Other Town Hall Offices
All other Town Hall departments, including Administrative, Finance, Assessing, Sustainability, Open Space, and Long-Range Planning & Economic Development, will open to the public by appointment on June 15. Contact specific departments directly for an appointment. For a directory of departments click here.
MASON-MOTZ COMMUNITY CENTER
The Mason-Motz Community Center office will open for program registrations ONLY on June 1 at 8:00 am. Residents are encouraged to use online and remote services when possible and reserve appointments for only those transactions that cannot be completed online, by e-mail, or by phone. Office hours during this time are Monday-Thursday 8:00 am-4:00 pm and Friday 8:00 am-noon. Limited programming will resume in June. Please call 699-5302 for more information.
The Public Works office is open for Transfer Station purchases only (disposal tickets and window stickers). Residents are encouraged to use online and remote services when possible and reserve appointments for only those transactions that cannot be completed remotely (service requests, permits, etc.). For appointments, call 781-3919. Office hours are Monday-Thursday 7:00 am-4:30 pm.
On June 2, the Transfer Station resumed normal hours of operation (Tue and Thu.: 12:00-4:00; Fri.: 7:00-5:00; Sat.: 9:00-5:00. The facility will collect all disposal items, with the exception of two items: Bargain Barn and bottle donation drop-offs (please continue to use the bottle drop-off location at Central Fire Station on Bucknam Road). Residents and contractors who need to use disposal tickets will also need to wear a protective face covering when making this transaction. Social distancing procedures also will remain in place until further notice. Curbside pick-up will continue as usual.
Falmouth Trails and trailhead parking are open. Social distancing precautions remain in place and parking at several locations is limited to every other space. Visit https://www.falmouthme.org/parks-and-community-programs/pages/falmouth-trails-and-playgrounds for guidelines regarding safe trail use.
FALMOUTH PARKS, PLAYGROUNDS & FACILITIES
As of June 1, all parks, facilities, and athletic fields are open.
WASTE WATER TREATMENT FACILITIES
The Wastewater Department and all related facilities will be open to the public by appointment only. For appointments, call 781-4462. Office hours are Monday-Friday 7:00 am-3:00 pm.
Central Station and the Falmouth Police Station will be open to the public by appointment only. For appointments at Falmouth Police Department, call 781-2300. For appointments at Central Station with Falmouth Fire-EMS, call 781-2610.
FALMOUTH FOOD PANTRY
The Falmouth Food Pantry building is currently closed, but volunteers are still meeting the Pantry's mission of getting food to those in need. Food Pantry volunteers continue to deliver pre-packed boxes of non-perishable food to homes that need food assistance. In addition, the Food Pantry is continuing to distribute food for those who need help. Volunteers will be in front of the Food Pantry building (271 Falmouth Road) on the following Fridays a little before 9:30 a.m.: June 5, June 19, July 3, July 17, August 7, and August 21. They will distribute until all the supplies have been given out or until 11:00 a.m.
If you have a food emergency, please call the Falmouth Food Pantry emergency line 632-2687 (primary) or 781-2996 (secondary). Leave your name and phone number. The Food Pantry is not accepting food donations at this time nor, given current operations, are they seeking additional volunteers.
At this time the best way to support the Falmouth Food Pantry is through monetary donations. Donations should be made payable to the Falmouth Food Pantry and mailed to: 279 Middle Road, Falmouth, ME 04105. Donations can also be made online via PayPal at:
Additionally, Rivalries restaurant in Falmouth is collecting donations of grocery store gift cards on behalf of the Food Pantry. Safe drop-off is available during opening ours: Sunday-Thursday, 11:30 am-9:00 pm; Friday and Saturday, 11:30 am-10:00 pm. Call 747-4020 upon arrival for instructions.
FALMOUTH MEMORIAL LIBRARY
Falmouth Memorial Library is closed. The book drop is locked and unavailable. Overdue fines are waived.
- Falmouth Schools is providing updates regularly via their website at: www.falmouthschools.org
MEETINGS & PROGRAMS
- Town meetings, including Town Council, Planning Board, and Board of Zoning Appeals meetings, are being held via ZOOM.
- Community Programs programming will resume on a limited basis beginning in June (see above). Visit Falmouth Community Programs Facebook page for ideas, activities, and resources for keeping busy and staying active during this time at: https://www.facebook.com/Falmouth-Parks-Community-Programs-146817128713038/.
- CLICK HERE for resources related to Seniors, Businesses, General Assistance and more.
FOR MORE INFORMATION
Residents are encouraged to subscribe to our E-Alerts to obtain the latest information and updates regarding Town services and operations. Subscribe to News and Announcements at: www.falmouthme.org/subscribe. Our COVID-19 webpage provides updates and additional information and resources for residents. Follow us on Facebook and Twitter.